Frequently Asked Questions

Everything you need to know about shopping with FanPours.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return and exchange policy?

We offer a 30-day return policy for most items. Products must be in their original, unused condition with all packaging intact to qualify for a full refund or exchange.

Can I track my package after it has shipped?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.

Which payment methods do you accept?

FanPours accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are the products on FanPours authentic and high quality?

Absolutely. We source our inventory directly from reputable manufacturers and authorized distributors to ensure that every product meets our strict quality control standards.

How do I contact customer support if I have an issue?

Our dedicated support team is available via email at support@fanpours.com or through our live chat feature on the website from 9 AM to 5 PM EST, Monday through Friday.